Privacy Policy
North Canterbury Drone Services (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ncdroneservices.co.nz, contact us via phone (027 352 0122) or email (ncdrones2021@gmail.com), or use our drone services. It applies to individuals in New Zealand and complies with the Privacy Act 2020.
Information We Collect
We collect personal information you voluntarily provide, such as:
- Name, email, phone number via contact forms or inquiries.
- Property addresses, site details for service quotes/inspections.
- Payment details (processed securely via third-party gateways).
We also collect non-personal data like IP addresses, browser types, and site usage analytics via cookies for site improvement. Drone flights may capture incidental images/video of public/third-party areas, handled per CAA regulations.
How We Use Your Information
Your data helps us:
- Respond to service inquiries (e.g., roof spraying, pest control, aerial inspections).
- Process bookings, quotes, and payments.
- Improve services based on usage patterns.
- Send service updates or newsletters (with opt-out).
We never sell your data. It is used solely for fulfilling drone services like asset inspections, farm stock location, or event videography.
Sharing Your Information
We share data only when necessary:
- Trusted service providers (e.g., payment processors, hosting via Incomedia WebSite X5).
- Legal requirements or emergencies (e.g., weather event reporting to councils).
- Business transfers (e.g., if company sold).
No sharing with third-party marketers.
Data Security
We use SSL encryption, secure servers, and access controls. However, no online transmission is 100% secure—we cannot guarantee absolute protection. Report breaches to us immediately.
Cookies and Tracking
Our site uses essential cookies for functionality and analytics (Google Analytics). Manage preferences via browser settings. Opt-out available.
Your Rights
Under Privacy Act 2020:
- Access, correct, or delete your data.
- Opt-out of marketing.
- Complain to Privacy Commissioner.
Email requests to ncdrones2021@gmail.com. Response within 20 working days.
Your Rights
Under Privacy Act 2020:
- Access, correct, or delete your data.
- Opt-out of marketing.
- Complain to Privacy Commissioner.
Email requests to ncdrones2021@gmail.com. Response within 20 working days.
Third-Party Links
Links to external sites (e.g., Facebook) are not controlled—review their policies.
Children's Privacy
Changes to Policy
Updates posted here; continued use implies acceptance. Last updated: January 20, 2026.
Contact Us
Questions? Reach Grant Chapman at 027 352 0122 or ncdrones2021@gmail.com.